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WHAT ePLUS CARE OFFERS

Everything you need, in one place

From AMC renewals to support tickets, ePlus Care brings every service interaction into a single, connected dashboard — built for how ePlus customers actually work.

Customer Management AMC Management Licence Management Installations Invoices Notifications Usage Monitoring Support
01CUSTOMER & ORGANIZATION MANAGEMENT

Manage every customer and organization in one view

Keep all your customers, organizations and users organized in a single directory — no spreadsheets, no scattered records.

  • Centralized customer directory
  • Role-based user access per organization
  • Full activity history per account
02AMC MANAGEMENT

Never miss an AMC renewal again

Track every annual maintenance contract — renewal dates, expiry alerts and service details — so nothing slips through the cracks.

  • Automatic renewal & expiry reminders
  • Contract history and service coverage
  • One-click renewal requests
03LICENCE MANAGEMENT

Keep every software licence up to date

See all your active, expiring and expired licences at a glance, and renew them directly from your dashboard.

  • Licence status at a glance
  • Expiry alerts before downtime happens
  • Organized by product and organization
04INSTALLATION MANAGEMENT

Track installations and service history easily

Record every installation with full service history, so you always know what's set up, where, and when it was last serviced.

  • Installation logs per customer site
  • Service & maintenance timeline
  • Searchable by device or location
05INVOICES & STATEMENTS

Access every invoice and statement instantly

No more digging through email threads — view, download and track payment status for every invoice in one organized place.

  • Downloadable invoices & statements
  • Real-time payment status
  • Full billing history by organization
06EMAIL & WHATSAPP NOTIFICATIONS

Stay informed without checking the dashboard

Get timely updates on renewals, tickets and invoices delivered straight to your email or WhatsApp — exactly when they matter.

  • Renewal & expiry alerts
  • Ticket status updates in real time
  • Choose email, WhatsApp, or both
07USAGE MONITORING

Make decisions backed by real usage data

Understand how your services are being used with clear, visual reports — so you can plan renewals and upgrades with confidence.

  • Visual usage dashboards
  • Trend reports over time
  • Exportable insights for planning
08SUPPORT & SERVICE MANAGEMENT

Get quick support, right when you need it

Raise tickets, track progress and chat with our support team without leaving the platform — no more back-and-forth emails.

  • Raise and track support tickets
  • Live status updates until resolved
  • Full ticket history per customer

See ePlus Care in action

Create your account and start managing your AMC, licences, installations and support today.

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